Effective Date: September 1, 2025
Website: www.healyjersey.com

HealyJersey is a professional B2B manufacturer of custom football jerseys for clubs, academies, retailers, and sports brands. All orders are produced after design confirmation. This policy outlines our standard fulfillment process.

1. Production Timeline

• Digital mockup provided within 48 hours of order confirmation
• Production begins after your approval
• Bulk orders typically completed in 12–15 business days
• Timelines may vary during peak season or holidays

2. Shipping Options

We ship worldwide via reliable carriers :

• Standard Air Shipping: 9–18 business days to most destinations
• Express Shipping: 7–12 business days (available upon request)

Shipping costs are calculated based on weight, volume, and destination, and will be confirmed before production.

3. Dropshipping Service

We offer dropshipping for resellers and online stores:
• Ship directly to your customer
• Packaging includes no HealyJersey branding
• Tracking information provided upon dispatch

4. International Orders

• All shipments include a commercial invoice
• Import duties, taxes, and customs fees are the responsibility of the recipient
• Delivery times may be affected by local customs or postal services

5. Order Tracking

Once shipped, you’ll receive an email with your tracking number and carrier details. Use this to monitor delivery on the carrier’s website.

6. Damaged or Lost Shipments

If your order arrives damaged or appears lost, please contact us at [email protected] within 7 days of the estimated delivery date with your order number and relevant details. We’ll assist with the carrier claim process.

7. Contact

For any shipping or order inquiries:
📧 Email: [email protected]
🌐 Website: www.healyjersey.com